Service Update (COVID-19) | UPDATED SEPTEMBER 18, 2020:

The Book Store at Western is open 12:00 pm - 4:00 pm Monday - Friday, with increased safety measures and modified services.

Please see Retail Operations and Safety Precautions for further information.

BOOK STORE CURBSIDE PICKUP: We strongly encourage students to shop online and you can now take advantage of curbside pick-up for your online orders! Available exclusively at the Great Hall in Somerville House from September 28 - October 2, 11:00 am - 4:00 pm daily. Please enter through the sliding doors opposite Lawson Hall. There will be no delivery to residences during this time.

Contacts & Directory


Contact Name or Department Location Email Phone
Book Information Desk UCC 7 519-661-3520 x84553
519-661-3520 x84555
Customer Service Desk UCC 7 519-661-3520 x84573
Acting Director      
Johnston, Ingrid UCC 7D 519-661-4038 x84038
Administrative Services  
Czech, Rachael (Accounts Receivable/Payable UCC 7A 519-661-3520 x84556

Sales & Procurement 

Contact Name or Department Location Email Phone
Cribar, Stephen (Associate Director, Sales & Procurement) UCC 7E 519-661-4037 x84037
Course Materials Acquisitions 
Sandieson, Rachel (Manager, Course Books) UCC 7F 519-661-3667 x83667
Pigeon, Julie (Course Materials Coordinator) UCC 7 519-661-3644 x83644
Hardman, Fran (Course Materials Assistant) UCC 7 519-661-3520 x84566
Derrah, Kim (Custom Course Coordinator) UCC 7 519-850-2960 x82960
General Merchandise and Supplies
Pfaff, Tegan (General Merchandise Buyer) UCC 7 (519) 661-4036 x84036
Fleck, Chris (General Merchandise Administration) UCC 7 519-661-3520 x86284
Store Services
Doran, Jane (Sales Floor Manager) UCC 7B 519-661-3520 x82267
Forsythe, Julie (Customer Service Coordinator) UCC 7 519-661-3520 x84573
Chapman, Julie (General Merchandise) UCC 7 519-661-3520 x83520
Abel, Karen (Store Service Retail Sales) UCC 7 519-661-3520 x83520
Special Orders UCC 7 519-661-3520 x83871
Nobre, Teresa (Special Orders Coordinator) UCC 7 519-661-3520 x83871


Contact Name or Department Location Email Phone

Alimorad, Hosham
(Associate Director, Business Strategy & Information Systems)

UCC 7P 519-661-3099 x83099
Web Orders UCC 7 519-661-3520 x84565
Hickmott, Vicky (Web Orders) UCC 7 519-661-3520 x84565
Inventory & Security / Shipping & Receiving
Barrow, Darrin (Manager, Shipping & Receiving) UCC 7E 519-661-2963 x82963
Innes, Heather (Shipping & Receiving) UCC 7 519-661-3520 x82291
Campus Computer Store UCC 36 519-661-3520 x86286
Assaf, Mike (Institutional Sales) UCC 36 519-661-3520 x85113
Green, Tim (Technical Services) UCC 80 519-661-3520 x81537
Yuhasz, Mike (Sales) UCC 36 519-661-3520 x86286


Those interested in employment with the Book Store at Western, please see the employment page.